Books

Operations Management - Operations Management, Slack et al (2004)

Strategic Management

• Exploring Corporate Strategy Johnson.G & Scholes. K (2005)
• Corporate Strategy Lynch.R (2004)

Balanced Scorecard

• The Strategy Focused Organisation Kaplan & Norton (1996)
• Strategy mapping Kaplan & Norton (2000)
• The Performance Prism Neely (2003)
• Implementing Balanced Scorecard in a week Bourne & Bourne (2000)

Coaching

• The Seven Habits of Highly Effective People S.Covey (1990)
• Coaching for Performance Whitmore,J (2002)